The booking desk for Cape Town’s best hotels.
A concierge’s request becomes a confirmed booking in minutes — tours, transfers, tables and taxis — with commission flowing back to the house automatically.
One inbox for every concierge request.
Your concierge desk sends the request from the app instead of a phone call. Everything after that — confirming, paying, splitting the commission — happens on its own.
Earns for the house, not the individual concierge — no side deals to track down at month end.
Vendors confirm from their own calendar in minutes. No more calling around while a guest waits at the desk.
A voucher lands the moment it's confirmed — nothing to print, nothing for the guest to chase.
Every concierge desk in the city, one place to answer.
List what you already run — tours, transfers, tables, taxis — and let hotel concierges fill your empty slots.
Reach hotel concierge desks across the city without another cold call or WhatsApp thread.
Every booking splits vendor net, hotel commission and platform fee the moment it's confirmed.
Manage availability from the portal today, or connect the booking system you already run later.
Ask, confirm, split, go.
Ask
A concierge or guest requests a tour, transfer, table or taxi from the app.
Confirm
The vendor accepts in minutes, straight from their own availability.
Split
Payment divides automatically — vendor net, hotel commission, platform fee.
Go
The guest gets a confirmed voucher. Show it at the gate.
Illustrative split for a sample booking. Every booking is recorded on an append-only ledger — nothing is ever overwritten, only reversed.
Cape Town first.
Built to travel.
Masihambe launches with hotels and vendors in Cape Town. Destinations, currencies and time zones are data, not assumptions — so the same booking desk works wherever the next hotel opens.